Your Privacy ...

Welcome to Terra Bambino. Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it. This statement applies to personally identifiable information collected from our customers. When this Privacy Policy states "personally identifiable information," we mean information such as the individual’s name, postal address, e-mail address, credit card number, and telephone number. When other information, such as consumer product preferences, or number of children, is directly associated with personally identifiable information, this other information also becomes personally identifiable information for purposes of this Privacy Policy. Personally identifiable information is sometimes referred to in this Privacy Policy as "personal information." We welcome any and all questions and feedback. For privacy-related issues, please contact us at: Terra Bambino Attn: Customer Service 302 Hickory Trace Lyles, TN 37098 helpdesk@terrabambino.com Information We Collect Personally Identifiable Information We may collect personally Identifiable Information (including name, address, telephone number, email address and, when necessary, credit card information) when you: Place an order on our Web site Return an item or make an exchange Inquire about our services Receive a gift package Create an account at Terra Bambino Subscribe to our Email Newsletter Enter a contest or sweepstakes Participate in a marketing survey, promotion or event either online or offline. Aggregate Information Our website collects some non-personal information about you using clickstream technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected. An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your university. This information is not personally identifiable and we do not combine this type of information with personally identifiable information. Use of Data We Collect Personally Identifiable Information At Terra Bambino, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we use your personally identifiable information to allow us to: Process and track your order Provide the services you request Contact you about the status of an order Send you catalogs or promotional offers we believe will be of interest to you Send you the Terra Bambino Email Newsletter, if you specifically request it Identify your product and service preferences Customize our communications to you Provide information concerning product recalls or products you have purchased Improve our merchandise selection and customer service Your email address will be used only for the Terra Bambino Email Newsletter and will not be shared with any third parties. Instructions for unsubscribing are included in every email. Aggregate Information We use the aggregate information that we collect from our customers in a manner that does not personally identify any individual. We use aggregate information to make our sites more interesting and useful to you. We also track the pages or documents accessed within our site. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This aggregate non-personal information is used to help our advertisers or our site design team create advertisements our guests might like. Information We Share with Others Our Contractors We contract with other companies (credit card processors, shippers, sweepstakes promoters, website developers) to provide certain services to Terra Bambino to fulfill orders, provide sweepstakes and create our website. In some instances, these contractors may have access to personally identifiable information but they contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out Terra Bambino's business. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Terra Bambino. Disclosure Exceptions Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary: To comply with legal process such as a search warrant, subpoena or court order; To protect the company's rights and property;To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;To protect against misuse or unauthorized use of our web site; or During emergencies, such as when we believe someone's physical safety is at risk. Your Choices We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from Terra Bambino or if you prefer to receive them less frequently, please contact us at the address shown below. If you no longer wish to receive our Email Newsletter you also may contact us at the address below or unsubscribe using the link provided in each edition of the email. Terra Bambino 302 Hickory Trace Lyles, TN 37098 helpdesk@terrabambino.com, Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation. Email Use When you provide us your email address, we may send you emails necessary to process your order or respond to a request, or, if you agree to it, to receive or Email Newsletter. For example, after you place an order at Terra Bambino, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our Electronic Gift Certificates will receive an email notifying them of the gift and instructing them how to redeem it. It is our intent to send you promotional email (our Email Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter. Your email address will be used only for the Terra Bambino Email Newsletter, respond to your request or to process your order, and will not be shared with any third parties. Instructions for unsubscribing are included in every email containing promotional material. Links to Other Sites Occasionally we provide links on our web site to other sites we think you will enjoy. These sites operate independently of Terra Bambino and have established their own privacy and security policies. Terra Bambino does not have any control over these sites’ privacy practices. For the best online experience, we strongly encourage you to review these policies at any site you visit. Security It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase on our web site, your transactional information is transmitted in a safe, encrypted format. We maintain the data you provide, along with a record of your purchases, in a secure database.. Privacy of Children on Our Web Site Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. Policy Changes From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically. This policy was last updated on March 3, 2006. Questions or Comments? For questions, comments or assistance, we invite you to contact us at our address at the beginning of this policy.